Case study: TEOS x Hôtel de la Paix

Shaping tomorrow's workplace

How TEOS Helps Swiss Hôtel de la Paix Run 5,000 Conferences a Year With 0 Signage Downtime 

Hôtel de la Paix is a four-star, family-owned hotel in Lausanne, Switzerland, founded in 1910. The hotel works primarily with corporate clients, including organizations in the health, university, banking, and legal sectors. It hosts between 10 and 12 conferences a day, or roughly 4,000 to 5,000 per year.

Before switching over to TEOS in 2018, the Swiss hotel relied on digital signage from local start-up vendors. According to CEO and Owner Stefano Brunetti Imfeld, those systems were unreliable: screens often failed to turn on, and the software was rigid and difficult to use. TEOS Solutions was the hotel's third digital signage provider in 20 years and has proved itself as a reliable partner for the past years.

"For us, TEOS is a partner, not just a supplier. Today, we simply can't afford to improvise. We need to work with people who are strong, who develop, who update, who deliver a quality solution. And there aren't many players in the market capable of doing what TEOS does."

Stefano Brunetti Imfeld, CEO and Owner, Hôtel de la Paix

Stefano Brunetti Imfeld, CEO and Owner, Hôtel de la Paix, talking about TEOS
10-12
Conferences a day
4000-5000
Conferences a year
10
Meeting rooms/halls
10
Tablets per meeting room

The Challenge

 

Given the volume of daily conferences and the hotel's corporate client base, Hôtel de la Paix needed a digital signage and meeting room communication system that worked reliably, every day, without exception. The lobby and meeting room areas are highly visible to guests, so any technical failure would directly affect the hotel's reputation.

 

Key requirements:

  • An all-in-one solution from a single provider
  • Reliable performance across 10 meeting rooms
  • Ability to make on-tablet content updates
  • Changes in real time, including last-minute bookings and extensions
  • A user-friendly interface that doesn’t require tech skills
Credits Interviewer: Cyril Fourneris Camera: MK Production Organized by: TEOS Solutions FIBerIt

The Solution

 

In collaboration with local integrator Matrix Resolution SA, TEOS Solutions equipped Hôtel de la Paix with a cloud-based workspace management platform, deploying one tablet per room across 10 meeting rooms, along with a large-format screen in the lobby.

The hotel staff manages the entire TEOS system through a cloud platform, allowing them to update room schedules, extend bookings, and display content, including client logos and short films, outside conference rooms. According to the owner Stefano Brunetti Imfeld, content updates, including correcting a typo on screen, take about 10 seconds.

Reflecting its environmentally conscious approach, Hôtel de la Paix uses scheduling features to automatically power screens off overnight on a timer, reducing energy consumption while also being mindful of guests near screens that remain visible late at night.

The original devices have been in place for about eight years, and since TEOS can run on almost any hardware, it will be easy to replace them when needed.

 

How TEOS made the difference:

Simple CMS

Cloud-based content management system

Instant operations

Real-time scheduling and room booking updates

Multiple device management

10 tablets per meeting room + 1 lobby display

Energy efficiency

Automated screen scheduling (on/off timer)

Long-term partnership

Ongoing support, updates, trainings and custom solutions

Hardware compatibility

Extended lifetime of existing hardware , device-agnostic, easy to replace

The Results

 

Since adopting TEOS back in 2018, Hôtel de la Paix has experienced stable, dependable workspace management and digital signage performance, in contrast to the prior providers it used over the previous 20 years. By adopting TEOS Manage as its main software, the hotel moved away from the inconsistent performance of previous vendors and unlocked several key benefits, including:

  • Stable operations
    No system failures have been reported by the client since TEOS implementation.
  • Device longevity
    The existing screens have remained in service longer than expected, reducing replacement costs and delivering considerable savings.
  • Hardware flexibility
    Being compatible with multiple device brands, TEOS ensures that the client is not locked into a single vendor, offering greater freedom in hardware selection.

  • Faster updates
    The hotel staff can easily update signage content and fix errors on-screen in about 10 seconds. No technical support needed, saving time during busy conference days.

  • Improved guest experience
    Real-time updates and a straightforward interface ensure guests always have accurate, up-to-date information across the hotel's 10 to 12 daily conferences.
  • Energy-conscious operations
    Screens are automatically switched off overnight, addressing sustainability concerns that matter to both hotel management and guests.


Hôtel de la Paix and TEOS Solutions have partnered for almost eight years. A relationship recently extended for another three, underscoring the hotel's continued confidence in the platform and its long-term commitment to TEOS as a strategic technology partner.

 

ABOUT TEOS

TEOS Solutions delivers secure, scalable workspace management software, from room booking and wayfinding to virtual reception, helping organizations get more from the spaces where work happens. Conceived within Sony's professional displays and solutions division and first showcased at ISE 2017, TEOS quickly earned recognition across the enterprise sector.

In May 2025, TEOS Solutions BV joined ScreenCom Group, one of Europe's leaders in integrated digital signage and workplace solutions, following its merger with parent company Blue and Red BV. Developed and hosted entirely in the Netherlands, TEOS is sold and supported worldwide.

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